Refund policy

30-Day Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging, unless the item is damaged, defective, or incorrect.

Please contact us at support@welldesked.com before returning an item so we can review your request and provide return instructions. Please do not send items back without contacting us first.

Refunds

Once we receive and inspect the returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method within 5–10 business days after approval. Your bank or payment provider may require additional time to process and post the refund.

Return Shipping Costs

We offer free standard shipping on all orders. However, customers may be responsible for return shipping costs when returning an item due to a change of mind or other reasons unrelated to a product defect.

If you receive a damaged, defective, or incorrect item, please contact us before returning it. We will review the issue and work with you to find an appropriate resolution. Return shipping costs for such items will be handled in accordance with applicable law.